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Customer Reviews

At Deel Volkswagen , we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Volkswagen testimonials and reviews to see what our customers are saying about us.

Your story helps us become a better local...

Your story helps us become a better local business. Consider including the following information, if it applies to your story: ? What kind of vehicle did you purchase? I purchased VW. CC ? What kind of service? ? Was the staff helpful? Harold was very helpful and friendly

Bal Harbour, FL

Posted 1 day ago

Confirmed Sales Customer
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The first time I came in I was referred to...

The first time I came in I was referred to Nicolas. I had already done the research and Nicolas and I got down to business immediately, which I appreciated. He answered my questions completely and directly. After the test drive I was pretty much sold. Deel's offer for my trade-in was a little weak, so both Nicolas and the manager recommended I try to sell it and come back when I was ready. I was able to sell my vehicle within the week and came directly back to Deel to follow through with the purchase. Again, Nicolas was very direct and accommodating to my questions and my needs and got the process rolling immediately. I suspected some extra charge would eventually jump up and surprise me, but nothing of the sort ever happened and the entire experience was ultimately very positive from beginning to end. Everything Nicolas presented to me was clear and straightforward, and everything worked out smoothly and efficiently. I left the lot in my new 2013 Jetta SE w/Convenience with a very positive sense. I felt very good about the entire experience, and I've told all my friends so. I really love my new car and I feel really good about the whole purchase process at Deel. Thanks for making it simple.

Miami, FL

Posted 1 day ago

Confirmed Sales Customer
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I purchases a 2013 Beetle convertible for...

I purchases a 2013 Beetle convertible for my daughter which she is in love with ? Julio Fernandez made this a wonderful first time buying experience for her. Thank You Julio and Deel Volkswagen.

Coral Gables, FL

Posted 1 day ago

Confirmed Sales Customer
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I got a convertible beetle. The staff was...

I got a convertible beetle. The staff was really helpful in trying to get the model with the colors that I wanted. I really enjoy the Deel experience. This is my third VW there and they have been always great!

Coral Gables, FL

Posted 4 days ago

Confirmed Sales Customer
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I purchased a 2013 CC. This is my 6th car...

I purchased a 2013 CC. This is my 6th car purchase in my life and I need to say that my recent experience was the best among them. The staff, especially Harold Chong, was extremely helpful and made the proceess smooth. I had no questions or doubts in my mind that I was being treated right and the deal I was offered would be the best I can get. The purchasing process and paperwork were handled very proffesionally by the finance manager. I have nothing but the best things to say about Deel VW.

Miami, FL

Posted 5 days ago

Confirmed Sales Customer
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I just bought a 2013 Volkswagen Passat. I...

I just bought a 2013 Volkswagen Passat. I went to Deel Volkswagen after I had been to another dealer. At the other dealer I was not treated well so I was very discouraged. I decided to call Deel just to speak to a salesperson and explain the problem I had. I was upside down on my payments and had a lease. The salesperson I spoke to, Scott Cook was THE BEST salesperson I have ever come in contact with. I have bought many vehicles and have never had the indescribable experience I had here. He was so knowledgeable that I was shocked at how the other salesperson never told me at the previous dealer. He gave me information on Volkswagen that I never knew. I came in to speak about the Jetta because I didn't think I could afford the Passat which is the car I really, really wanted. Did I mention I really wanted the Passat? He was extremely patient (something that is not easy to do with me...lol) He managed to help me buy the Passat, he was never irritated when I asked to test drive again because I wanted to be sure, at the other dealer I asked to test drive the car and the salesperson actually said "NO". The reason I am so impressed with this salesperson and this dealer is because I lost my husband a few months ago and I had never bought a car by myself. There were a lot of emotions for me that day and Scott made me feel extremely comfortable as if he had known me for years even though we had just met and he NEVER took advantage of the fact that I was by myself at the dealer and I was extremely nervous. I don't have enough eloquent words to thank everyone for the fantastic experience I had at this dealer. I wish them all the very best of luck, especially Scott in his future at Deel, he deserves it. He even called me the next day to make sure I was loving the car...which I was, and to see if I needed anything else. He went way, way beyond the call of duty and I have only the highest praise for him!!!!!!! Thank you again to all!!!!!

Miami, FL

Posted 5 days ago

Confirmed Sales Customer
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Purchased a 2010 VW Jetta for my daughter...

Purchased a 2010 VW Jetta for my daughter from Nico Smith and he provided excellent service. Everyone at the dealership was extremely helpful and great to work with. I will be looking for another vehicle in the near future and will return to this dealership for the purchase.

Rockport, ME

Posted 6 days ago

Confirmed Sales Customer
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My salesperson was Felix Montoya who I've...

My salesperson was Felix Montoya who I've used before and all my family uses( he works for Deel Volvo);Felix is amazing he gives the best advice but never pressures you and since the first time I lease back in 2009 I've always trust him. I got a Jetta 2013

Miami, FL

Posted 9 days ago

Confirmed Sales Customer
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Bad beginning ... lots of unkept promises,...

Bad beginning ... lots of unkept promises, and confusion un pricing. Had a great great sales person at the end ( Harold ) ... personal attention, kind, and trust worthy. Kept his word and was very helpful. I am glad he took care of my file !

Miami, FL

Posted 14 days ago

Confirmed Sales Customer
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Alejandro my sales representative did an...

Alejandro my sales representative did an amazing job. very professional. His words are worth his actions. A grade salesperson!

Miami, FL

Posted 15 days ago

Confirmed Sales Customer
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