Average Score (500 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

500 Ratings

4.7 Average

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  • Alex F.09-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    I've been to the dealership to fix the same issue at least 3 times now. its always a "software issue, software update, needs to be reset etc". It is never permanantley fixed. This is a brand new leased vehicle. I am shocked at how poorly this car works and how badly the dealerships seems to understand the car. NEVER LEASING VW AGAIN.

    09-29-2025

    Thank you for taking the time to share your experience. We are always interested in ways we can improve our service and truly value your feedback.

  • Sofia L.09-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Eduardo E.09-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Esther H.09-24-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    everyone was very professional

    09-25-2025

    We thank you for your 5 stars and for choosing Deel V.W. Coral Gables for all your service needs.

  • Carlos S.09-23-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Friendly and knowledgeable sales and finance associates. Professional but relaxed atmosphere. Great service overall.

  • John D D.09-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Excellent reception, clear explanation of what needed to be done and associated charges. Went and had a coffee and the shuttle was ready to drive me home.

    09-24-2025

    We thank you for your positive feedback and your 5 stars. We look forward to your next visit with us at Deel V.W. Coral Gables .

  • David O.09-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Aksel B.09-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    No feedback as to when my problem will be solved.

    09-22-2025

    We apologize for the inconvenience, someone will be in touch with you shortly.

  • Sherri A.09-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Very efficient and friendly service. Gave me a fair estimate and stuck to it.

    09-22-2025

    Thank you Sherri for the 5 star review

  • Giovanny R.09-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Porque lleve mi vehículo por qué tiene un ruido en timón y pedal y según ellos no tiene nada