Average Score (500 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

500 Ratings

4.7 Average

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  • Daryl G.06-21-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Written by MiamiNice on 06/20/2025 The Service manager Aaron kept me informed regularly about the progress of my repair (which I consider great customer service), He understood the technical issues with my car and gave me a new loaner vehicle. Aaron is a very valuable & professional Service Manager. Pedro the technician, did an excellent job repairing my VW ID4 a/c in less than 24 hours in addition to performing a door recall . Carmen the greeter was cheerful, courteous and very helpful. . I am very grateful to all 3 of them!

    06-23-2025

    Thank you for the positive review and your 5 stars. We thank you for always choosing Deel V.W. Coral Gables for all your service needs.

  • Robert L.06-20-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

  • Michele G.06-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Aaron was great. I also got a ride to Brickell and he was very nice.

    06-20-2025

    We thank you for your great review and your 5 stars. We thank you for you for always choosing Deel V.W. Coral Gables.

  • Yannick C.06-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Seamless experience

    06-20-2025

    We thank you for your great review and your 5 stars. We thank you for you for always choosing Deel V.W. Coral Gables.

  • Alejandro M.06-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great customer service at the Service Department. José was very helpful.

    06-20-2025

    Thank you for the great review we're glad to hear Jose your service advisor has provided excellent service. We thank you for choosing Deel V.W. Coral Gables for all your service needs.

  • Donovan M.06-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I love the great service I always get starting with the greeter to my service advisor Aron and the cashier is always a pleasant experience .

    06-19-2025

    We thank you for a your kind words and your 5 stars. Thank for being a loyal customer to Deel V.W. Coral Gables.

  • Emelito M.06-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    I officially ask Jose to assist us. He explained of what was going on in our car and the details. He also helped us minimize the cost of the thing that needs to be replaced since our car was 6 weeks out of warranty. I will ask Jose to assist on the future service.

    06-19-2025

    We appreciate you sharing your positive experience with us and for your 5 stars. We look forward to your next visit with us at Deel V.W. Coral Gables.

  • David O.06-18-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Alejandro T.06-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Great service, very clear, no waitings and smooth pick up.

    06-18-2025

    We thank your for your 5 stars and for choosing Deel V.W. Coral Gables for all your service needs.

  • Dennis P.06-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    I was pleased with the courteous and prompt service