Average Score (500 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

500 Ratings

4.7 Average

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  • Reinhard B.03-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Rene is always a very professional technical advisor

    03-04-2025

    We thank you for your 5 stars and for choosing Deel V.W. Coral Gables for all your service needs.

  • Luis B.03-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Alejandra M.03-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    The service at Deel Volkswagen Coral Gables was absolutely outstanding - the staff, especially my Service Advisor Jose Figarola, who was incredibly friendly, knowledgeable, and went above and beyond to explain every detail of my car's maintenance needs, ensuring I felt completely informed and comfortable with the repairs. He was upfront about costs, and even offered helpful advice on future care, making this the best car maintenance experience I've ever had. I’m very thankful for it, and I wish Jose and the service team lots of success…!! See you next year!

  • Kristi M.03-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Fernando S.03-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great customer service from my service advisor and service manager

    03-03-2025

    We thank you for your kind words and your 5 stars. Thank you for being a loyal customer to Deel V.W. Coral Gables.

  • Sepideh N.03-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Sergio B.02-28-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Well, the treatment was fine and the work got done but not very convenient in several ways.

    03-03-2025

    Thank you for taking time to share your experience. We are always interested in ways that we can improve our service and convenience and truly value your feedback.

  • Joanna M.02-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Kristi was very helpful as well as the mechanic that assist us.

    02-28-2025

    Thank you for the 5 star review

  • Rey P.02-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    The service was excellent but I was shocked from the cost of doing the repair to my car. A $12 sensor (my husband looked it up) needed to be replaced and I was charged close to $700 for it to be replaced and programmed to my car. I understand we need to pay for the labor but I thought it was excessive.

    02-28-2025

    Thank you for taking the time to share your experience. We are always interested in ways that we can improve our service and convenience and truly value your feedback.

  • Luis R.02-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023